Privacy Policy | Terms & Conditions

Effective Date: 12/17/2024

Introduction Hedrick Associates ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines that no personal information is collected, used, stored, or shared by our SMS services. By using our services, you consent to the practices described in this policy.

  1. Information We Collect

No personal information is collected. Our services do not store or process message content, metadata, or any user-provided data.

  1. How We Use Your Data

No personal data is collected or used. Any SMS data interaction is ephemeral and solely for service functionality without retention.

  1. How We Store Data

3.1 Data Retention: As no personal information is collected, there is no data retained by our systems.

3.2 Storage Security: While no data is stored, we use secure systems to ensure temporary processing remains protected.

3.3 Data Deletion: Since no personal data is collected or stored, no deletion processes are required.

  1. How We Protect Your Data

4.1 Encryption: Any temporary SMS data interaction is encrypted during transit.

4.2 Access Control: Our systems are designed to ensure no data is permanently accessible or stored.

4.3 Monitoring and Testing: We regularly test our systems to ensure compliance with privacy principles and best practices.

  1. Sharing and Disclosure

We do not share or disclose any data, as no personal information is collected or retained.

  1. Your Rights

As no personal data is collected, the following rights are inherently fulfilled:

6.1 Access: No data is available for access.

6.2 Correction: No corrections are necessary, as no data is stored.

6.3 Deletion: No data exists to be deleted.

6.4 Consent Withdrawal: Users retain full control over opting into or out of our SMS services at any time.

6.5 Complaint: If you have concerns about our practices, please contact us directly.

  1. Opt-In and Opt-Out

Users can opt into SMS services by subscribing through our provided channels. To opt-out, users may reply "STOP" to any SMS received or contact us directly.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, and significant changes will be communicated to users.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Herick Associates
2360 Oak Industrial Dr
Grand Rapids MI, 49505
616-454-1218

  1. Accessibility

This Privacy Policy is accessible on our website and available in alternative formats upon request to accommodate all users.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

  1. SMS Consent

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes

 

Who We Are

Our website address is: hedrickassoc.com

What personal data we collect and why we collect it

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Consent for SMS Communications

Upon providing consent to receive SMS communications from us, we want to assure you that your phone number and consent will never be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication with you.

Types of SMS Communications

After you consent, we will send messages regarding appointments, cases, or deliveries you have requested. Examples of these messages include:

Customers and Guests: Updates on orders, deliveries, and other relevant information.

Job Applicants: Information about the status of your application.

Reminders: Notifications regarding scheduled appointments.

Standard Messaging Disclosures

To opt out of receiving SMS messages, simply reply with the word "STOP." For further assistance, reply "HELP."

Sample Response for "HELP" Requests

If a customer replies with "HELP," send a response like:

"For further assistance, you may visit our website at [URL] or call us at 888-898-4591."

Message Frequency may vary

On average, you may receive between 1-2 messages per day, though this may vary depending on your requests.

Message and data rates may apply

We will never share, trade, or otherwise, sell your personal info such as phone numbers and SMS consent with third parties under any circumstances.

Information on the types of messages the recipient can expect to receive.

Examples:

    • Customers apd Guests: Updates regarding your orders, deliveries, or other relevant information.
    • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

Links

Our Website provides hyperlinks to other websites that are not under the control of Hedrick Associates. These links are provided for your convenience and for your reference only. These links are not intended as an endorsement by Hedrick Associates, or of the information contained on these websites or of the individual(s) operating these website(s).

Hedrick Associates is not responsible for the privacy practices of websites hyperlinked to its Website. We encourage you to be aware when you leave this Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected on hedrickassoc.com.

Terms & Conditions

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://www.hedrickassoc.com/ or call (616) 454-1218

Policy updates

We reserve the right to update this policy at any time. If a material change is made to the policy, those changes will be clearly posted on hedrickassoc.com.